Account Help

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Create an Account

To create an account, click the Sign Up button. Enter your name, email address, choose a password, and then click the Sign Up button below t...

Billing FAQ

When will I receive my first bill for Premium Membership? You'll receive your first bill for Premium Membership as soon as you sign up. ...

Billing Policy

Premium Membership Premium Membership (“Premium”). You must have Internet access and provide your e-mail address (“User ID”) and other ...

Downgrade an Account

If you are a Premium Member, you can downgrade your account at any time. However, if you downgrade your membership in the middle of a billin...

Social Security

Credit-eligible students are asked to provide their social security number. Providing a Social Security number will give a tax advantage as ...